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Residents Asked To Rate Norfolk Recycling Centres

Tuesday, 22 September 2026 08:36

Norfolk residents are being asked to rate the county’s 19 recycling centres and suggest improvements through an annual online survey.

Residents are being asked to share their views on Norfolk’s 19 recycling centres as the county council launches its annual satisfaction survey.

The online questionnaire is open to everyone, including regular visitors and people who do not currently use the centres.

Norfolk County Council says it wants to understand what people think is working well, where improvements could be made and what might prevent some residents from using the facilities.

Almost 56,000 tonnes of household waste passed through Norfolk’s recycling centres during 2025/26, with more than three quarters recycled or reused.

The council says feedback from previous surveys has already led to changes.

These include improvements to the booking system for Blue Badge holders and the introduction of vape recycling at every centre.

Seven of Norfolk’s main recycling centres also now accept additional materials including coffee pods and UPVC windows and doors.

Councillor Pat Gould, cabinet member for countryside, coast and culture, says feedback from both users and non-users helps the authority understand how well the service is meeting residents’ needs.

The survey only takes a few minutes to complete and responses are confidential.

People have until midnight on Sunday 18 October to submit their views online.

 

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